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  • Business Overview
  • Competitive Advantages
  • Provision of Installation/Repair Services
  • Trading of Automobile Glass
  • The Groupis principally engaged in the sales of automobile glass with installation and repair services in the PRC. The Group operates a 24-hour hotline and is able to provide such services on a 24-hourly basis. During the Track Record Period, the Group provides automobile glass installation and repair services to various types of private and public motor vehicles. The Group’s main customer types include insurance companies in the PRC (for provision of services to insured individuals referred by them), corporate customers and individual customers.

    The Group provides automobile glass installation and repair services for different types of motorvehicles, necessitates the use of various shapes and types of automobile glass. Categorized by unique features, automobile glass can be classified into the following types, including but not limited to, laminated glass, tempered glass, wired glass, insulated glass, coated glass and bulletproof glass. The table below sets out the main features and applications of the various types of automobile glass:

    Types of automobile glass Main features Examples of common application
    Laminated glass (夾層玻璃) reduces the likelihood of shattering fragment sin the event of breaking of glass windshields of motor vehicles
    Tempered glass (鋼化玻璃) very strong, fractures into small pieces if broken side and rear windows of
    motorvehicles
    Tempered insulated glass (鋼化中空玻璃) reduces air-to-air heat transfer side window of motor vehicles
    Laminated coated glass (夾層鍍膜玻璃) or Laminated
    insulated glass (夾層隔熱玻璃)
    reduces the amount of solar radiation and ultra violet rays from entering the motor vehicle,
    reduces the need for air-conditioning and hence energy consumption
    windshields of motor vehicles
    Hot-wired laminated glass (熱絲夾層玻璃) heats up the glass to remove the mist and frost windshields of motor vehicles
    Bulletproof glass (防彈玻璃) bulletproof special vehicles such
    as armoured cash transport vehicles

    The Group’s automobile glass installation and repair services was delivered in two modes including walk-in services provided at service centres; and door-to-door services provided by motorcade service teams:

    Walk-in services provided at service centres Walk-in services refer to the provision of automobile glass installation/repair services by the Group at the service centres. The Group operated 21 service centres in Beijing, Hangzhou, Shenyang and Tianjin, for the provision of walk-inservices. All service centres are directly managed by the Group according to the Group’s internal procedures and rules.

    Door-to-door services provided by motorcade service teams Door-to-door services refer to the provision of automobile glass installation and repair services carried out by the motorcade service teams of the Group at the locations requested by door-to-door customers. The Group operated 110 motorcade service teams each generally with one to two members, which were stationed at the service centres in the PRC for the provision of door-to-door services to its customers. The employees of the Group responsible for the provision of automobile glass installation and repair services include motorcade service team members, who may be allocated to serve either walk-in ordoor-to-door customers, depending on the availability of the Group’s employees and the demands for walk-in or door-to-door services. Door-to-door customers mainly comprise corporate customers including but not limited to, automobile repair garages, 4S Stores and car rental companies which outsource the provision of automobile glass installation and repair services, and also include individuals insuredby insurance companies and other individual customers.
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